Archive for January, 2007

Hi. I had a septic system backup…

Tuesday, January 30th, 2007

SOLUTIONS:
1.Subject: Product inquiry

Hi. I had a septic system backup…1st floor toilet overflowed big time on floor (linoleum) and partially on basement wall & floor (concrete). Bathroom floor is part of basement ceiling. I’ve used a variety of products; however, the odor far outlasts any products  effectiveness. The odor wafts throughout the house. Do you have a product to eliminate the odor problem permanently?
Thanks, Walt

Yes, because our products have no odor of their own, not a cover up. B.O.S.S. kills bacteria and you can see it working. Germ Doc.  Is a disinfectant, deodorizer, and sanitizer. We also use N O C whenever we are dealing with concrete (anytime you have to penetrate it). Give me more information, as square footage, and I can help you more.

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Heating a pan of barbecued pork on a burner and got distracted

Thursday, January 25th, 2007

I was heating a pan of barbecued pork on a burner and got distracted. When I returned, all the liquid had boiled away and putrid white smoke was billowing all around my stove, into cabinets above and beside the stovetop. It’s a nauseating, disgusting smell. We’ve also had a stomach flu in our household, and the smell isn’t helping us get over it! I washed all the glassware in the D. W., glass shelves and insides of the one cupboard, set dishes of baking soda inside with the doors closed and checked the next day Still smells absolutely awful. I opened it to let it air out overnight and I still can’t get the smell out. I haven’t even tackled the cabinet above, which has boxed grocery items, i.e .teabags, crackers, etc. I’m sure I’ll have to throw those things out. My question is, do you (honestly, now) think your Nature’s Air? product will work on this type of smoke odor, or is the smoke odor you talk about from cigarette smoke? I’m thinking I may need to contact my homeowners insurance agent and see if we can make a claim for smoke damage. I can’t live like this. Please advise.Thank you, Melissa

Thank you for your question.
My first question, what type of pan was your food in? Yes, we can get rid of the odor, but I need to ask a few more questions. Is this a cooking odor or a chemical odor? Some times we use two products in a situation like this. What state do you live in? Are you near us in Portland, Oregon? Is there a way to talk to you on the phone? We are in the Pacific Time zone. One good thing, our products have no odor, so you are not covering up the odor. No,you do not have to throw away the food in boxes. If you would be using Germ Doc. in your home you could get well faster. Ask if you have a question. Let me hear from you soon,
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Mold/mildew in my car

Thursday, January 25th, 2007

My 2001 Chrysler convertible has a strong mold/mildew problem. The odor is very strong, though I can’t seem to locate the source. The car has carpets and leather seats. Neither shows any visible growth. It is possible that the source of the odor is coming from the air conditioner. Will Germ Doc help to eliminate the actual problem, or will it just hide the odor temporarily?
Thanks for your help.Bob.

I would recommend you treat your problem as follows:
When you raise your hood, you will see the vents (intake vents) that bring The fresh air into the air conditioner. With your car running and your air on high, take the Germ Doc. and spray 10 squirts into the vent and wait 2 to 3 minutes, Then spray another 10 squirts. This should kill the mold spores in the ventilation system, thus eliminating the odor. This procedure should be repeated every 3 to 4 months, to prevent the recurrence of this problem in areas with high humidity. If there is still any odor after a few hours of running the ventilation system, then you should treat the interior of the car with the Germ Doc and Carpet Granules. When you use products that have no odor of their own, you are not covering up odors. You are eliminating odors!
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