Q: Who should I contact with questions concerning N.O.G.C., Inc. Products?
A: Contact Customer Services and the Representative can help you with your questions or problem. We can provide you with additional ideas on how to solve odor or mold and mildew situations. If you contact customer service, please specify the product name and online item number in your email.

Q: Does NOGC.com offer extended warranties for any products?
A: We do not currently offer or extend product warranties for any products.

Q: Is it possible to alter, add, or change an item I see on NOGC.com?
A: Some items on our site can be special ordered and configured to your specifications right online. Such items are non-cancellable because they are being produced to your specifications. Production time for these items will be longer than regular items.

Q: How do I know your products are authentic?
A: We guarantee all of our merchandise is genuine and authentic.